Support
For questions about Trading Grit or to report a problem, contact us here.
Contact us
Email: support@tradinggrit.com
You can also use Profile → Send Feedback in the app. We usually reply within two business days.
Common questions
How do I cancel my subscription?
On your iPhone, open Settings → your name at the top → Subscriptions → Trading Grit. After cancelling you can keep using it until the end of the period you paid for.
My paid plan is gone after switching phones
Sign in with the same account, then tap “Restore Purchase” on the plans screen in the app.
How do I get a refund?
Refunds for App Store purchases are handled by Apple. Request one at https://reportaproblem.apple.com.
How do I change the app’s language?
In the app, go to Profile → Language and choose Japanese, English, Korean, Traditional Chinese or Thai.
My screenshot isn’t read correctly
Pick a screen where the trade history list is clearly visible. Anything that couldn’t be read is flagged so you can fix it before saving, and you can edit trades later from the trade list.
How do I delete my account?
In the app, go to Profile → Delete Account. All your trades and images are deleted too. If you have a paid plan, cancel it first.